AurixPrivate Policy

INTRODUCTION

This Privacy Policy explains how Aurix Ltd and its Affiliates (“Aurix”)collects, uses, shares, and protects user information obtained through the Aurix.com website. The terms “we,” “us,” and “our” refer to Aurix and its affiliates. When we ask for certain personal information from users it is because we are required by law to collect this information or it is relevant for specified purposes. Any non-required information you provide to us is done so voluntarily. You decided whether to provide us with this non-required information; you may not be able to access or utilize all of our Services if you choose not to.

By using the Site, you consent to the data practices described in this Privacy Policy. On occasion, Aurix may revise this Privacy Policy to reflect changes in law or our personal data collection and use practices. If material changes are made to this Privacy Policy, the changes will be announced by posting on the site. We will ask for your consent before using your information for any purpose that is not covered in this Privacy Policy.

This privacy policy has incorporated elements from the General Data Protection Regulation (GDPR)as we act in accordance with its processing rules for personal information within the European Economic Area (EEA).

INFORMATION AURIX COLLECTS

We want you to understand the types of information we collect when you register for and use Aurix’s services

  • INFORMATION YOU PROVIDE TO US AT REGISTRATION
    When you create an Aurix Account, you provide us with personal information that includes your contact information (Email Address, name, and password). You can also choose to add a phone number for SMS or Google Authenticator account to be used for 2FA verification for improved security.
  • INFORMATION WE COLLECT WHEN AUTHENTICATING USER IDENTITY
    To comply with global industry regulatory standards including Anti-Money Laundering (AML), Know-Your-Customer (KYC), and Counter-Terrorist Financing (CTF), Aurix requires user accounts to undergo user identity authentication for both Personal & Enterprise-level accounts. This entails collecting formal identification

INFORMATION WE COLLECT AS YOU USE OUR SERVICES

  • SERVICE USAGE INFORMATION
    Through your use of the Aurix platform, we also monitor and collect tracking information related to usages such as access date & time, device identification, operating system, browser type, and IP address. This information may be directly obtained by Aurix or through third party services. This service usage data helps our systems to ensure that our interface is accessible for users across all platforms and can aid during criminal investigations
  • TRANSACTION INFORMATION
    For all personal and enterprise user accounts, we collect transaction information including deposit snapshots, account balances, trade history, withdrawals, order activity, and distribution history. This transaction data is monitored for a suspicious trading activity for user fraud protection, and legal case resolution
WHY DOES AURIX COLLECT THIS INFORMATION

TO PROVIDE AND MAINTAIN OUR SERVICES

We use the information collected to deliver our services and verify user identity. We use the IP address and unique identifiers stored in your device’s cookies to help us authenticate your identity and provide our service. Given our legal obligations and system requirements, we can not provide you with services without data like identification, contact information, and transaction-related information. For more information on our use of cookies, please see the Aurix CookiePolicy.

TO PROTECT OUR USERS

We use the information collected to protect our platform, users’ accounts, and archives. We use IP addresses and cookie data to protect against automated abuse such as spam, phishing, and Distributed Denial of Service(DDoS) attacks. We analyze trading activity with the goal of detecting suspicious behavior early to prevent potential fraud and loss of funds to bad actors.

TO COMPLY WITH LEGAL AND REGULATORY REQUIREMENTS

Respect for the privacy and security of data you store with Aurix informs our approach to complying with regulations, governmental requests, and user-generated inquiries. We will not disclose or provide any personal information to third-party sources without review from our legal case team and/or prior consent from the user.

TO MEASURE SITE PERFORMANCE

We actively measure and analyze data to understand how our services are used. This review activity is conducted by our operations team to continually improve our platform’s performance and to resolve issues with the user experience. We continuously monitor our systems’ activity information and communications with users to look for and quickly fix problems.

TO COMMUNICATE WITH YOU

We actively measure and analyze data to understand how our services are used. This review activity is conducted by our operations team to continually improve our platform’s performance and to resolve issues with the user experience. We continuously monitor our systems’ activity information and communications with users to look for and quickly fix problems.

TO ENFORCE OUR TERMS OF USE AND OTHER AGREEMENTS

It is very important for us and our customers that we continually review, investigate, and prevent any potentially prohibited or illegal activities that violate our Terms of Service. For the benefit of our entire user base, we carefully enforce our agreements with third parties and actively investigate violations of our posted Terms of Use. Aurix reserves the right to terminate the provision of service to any user found engaging in activities that violate our Terms of Use.

TO CLARIFY THE PURPOSE FOR WHICH WE COLLECT PERSONAL INFORMATION

In compliance with the European GDPR, we have listed all purposes for which we collect personal information of Site users, to clarify those beyond the data functions described above by this section of the Privacy Policy. Personal information is therefore collected for the purpose of :

  • To manage and administer the Platform;
  • To improve your browsing experience by personalizing the Platform;
  • To enable you to use the Site and or platform;
  • To send you newsletters and other relevant and targeted promotional communications;
  • To track Our communications with you to provide a high-quality service;
  • To deal with inquiries, complaints, and feedback from you and Our service providers;
  • To provide third parties with statistical anonymized information about Our users
  • To publish generic transactional information relating to trades undertaken using the Aurix platform;
  • To perform compliance checks;
  • To prevent fraud;
  • To send you emails offering you to take part in surveys and/or to give feedback; and
  • To analyze and improve the services offered on the platform.
HOW DOES AURIX PROTECT USER DATA

Aurix has implemented a number of security measures to ensure that your information is not lost, abused, or altered. Our data security measures include, but are not limited to PCI Scanning, Secured Sockets Layered encryption technology, pseudonymization, internal data access restrictions, and strict physical access controls to buildings & files. Please note that it is impossible to guarantee100% secure transmission of data over the Internet nor method of electronic storage. As such, we request that you understand the responsibility to independently take safety precautions to protect your own personal information.

If you suspect that your personal information has been compromised, especially account and/or password information, please lock your account and contact the Aurix customer service immediately.

CONTACT US

We are committed to respecting the freedoms and rights of all our Aurix users who have placed their trust in our service. If you should have any questions or concerns regarding this privacy policy, or if you would like to file a Data Protection request, please contact us using details on the Site.

Financial services are provided under the jurisdiction of Aurix. Aurix license: “Ministry of Economic Affairs and Communications (MEAC) Virtual Currency Service License # FVT000244» dated 15.10.2020 issued by the Ministry of Economy and Communications Estonia.

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